Payment policy

Last updated: 21 March 2026

At Modern Britwear, we are committed to providing a secure, transparent, and straightforward payment experience. This policy outlines the payment methods we accept, the currency used, and important information about how your payment is handled.

Accepted Payment Methods

We currently accept the following payment options:

PayPal
Visa
Mastercard
Maestro

Payment Security

The security of your payment information is our top priority. All transactions are processed exclusively through encrypted and certified payment providers that comply with current security standards, including PCI-DSS.

We do not store any complete card or payment details on our systems at any time. For information on how your personal data is handled, please refer to our Privacy Policy.

Payment Confirmation

Once your payment has been successfully completed, you will receive an order confirmation by email containing all the relevant details of your purchase. If this email does not arrive, please check your spam or junk folder first. If you still cannot find it, please get in touch at info@modernbritwear.com.

Failed or Declined Payments

If your payment cannot be processed or is declined, please double-check the payment details you have entered and ensure sufficient funds are available. If the issue persists, we recommend contacting your bank or payment provider directly for further assistance.

Currency

All transactions on modernbritwear.com are processed in British Pounds (GBP). Depending on your bank or payment provider, additional charges such as foreign transaction fees may apply on your end — these are outside of our control.

Payment Disputes and Chargebacks

If you notice an unfamiliar or unauthorised charge related to an order placed with Modern Brit Wear, please contact us as soon as possible by email at info@modernbritwear.com or by phone at +44 7367 101318. We will always endeavour to resolve any concerns quickly and amicably before a formal chargeback or dispute process is initiated.

Customer Service Hours

Our customer service team is available at the following times (GMT):

Monday to Friday: 08:00 – 18:00
Saturday and Sunday: 10:00 – 16:00

Contact Details

Company Name: Modern Britwear
Address: 25 Anglesey St, Lozells, Birmingham B19 1QS, UK
Email: info@modernbritwear.com
Phone: +44 7367 101318